TMI Testing

We pride ourselves on our 99.6% customer satisfaction rating. However, if you are not satisfied with any of our services, please contact us directly via email or LiveChat as soon as possible to assist you in resolving any issues.

What if I'm not satisfied?

General

Can I complete a hair test on a child?

How do I take a hair sample?

My hair is dyed, permed or treated; will this affect the result?

My hair is very short, or I am bald. Can I still complete the tests?

Is there anything additional to pay?

How does hair testing work?

What is Bioresonance Hair testing?

How much should the hair sample postage cost?

How much hair do I have to provide?

What machinery will test my hair sample?

What accreditation does your hair equipment have?

Does the hair sample need to contain the root?

Where is my Submission code found?

I would like a refund, i am not happy with my hair results. I would like the 100% money back guarantee.

Hair

How do I order a test?

Where are my results?

Where are the samples tested?

I've purchased through Wowcher but can't redeem my voucher

How do I contact customer support?

What health tests do you offer?

Do I need to visit a health practice for this testing?

Are your health tests scientifically validated?

How often should I complete a health test?

Health

I have an intolerance or sensitivity to pineapple, but can I eat them whole or drink the juice?

I have an intolerance or sensitivity to cranberry, but can I eat them whole or drink the juice?

I have an intolerance to ground wheat, is this to all wheat?

With barley intolerance, does that mean I need to avoid all gluten as well?

With a soy sauce sensitivity, do I need to avoid soybeans, soy lecithin, soy protein isolate, etc... or just soy sauce specifically?

I have a sensitivity to A-Lactalbumin/B-lactoglobulin, is this lactose or all dairy?

My results show an intolerance to gluten/wheat/barley/rye. Does this mean I have coeliac disease?

My hormone results can back as a high percentage for one of the items like T3 – is this too much or too little?

What does Total IGE mean?

The results show a rye bread intolerance....but what about wheat?

The test results show an intolerance to E901 beeswax, yellow and white. Is this in the honey?

My results show an intolerance to noodles. What kind of noodles?

I am gluten intolerant, can I still eat oats?

I've shown a reaction to Sheep’s milk/Goat’s milk/Mare’s milk?

I have a reaction to mint, Does that mean that anything from mint falls into that category, or just mint when it is fresh, not extract, oil, flavoring, etc.

We also have an olive oil allergy, on a separate person from the green olives. Does this mean one can have olives and the other the oil?

What are the best ways to detox or remove these harsh metals?

I have an reaction to ale. Does this mean all alcohol/beer?

E380: Does this mean all Citric Acid used as a preservative in food and cosmetics?

Would eating buckwheat, such as Soba noodles or buckwheat flour in pancakes, be included in this sensitivity or is it just inhaling the pollen from the plant?

Chicken Feathers: Would this include Goose Feathers and Goose Down? Would it be a sensitivity to the mites, the keratin, or the chicken itself including eggs and chicken meat?

I am lactose intolerant and this has not shown on your test.

Sorbic Acid has cider listed. Does this mean or include Apple Cider Vinegar

I am lactose intolerant. Can I have goat’s flax/cheese?

I have shown an intolerance to Ascorbic Acid. Does this mean I can't have Vitamin C?

I have an intolerance to E460 Cellulose – my medication contains this. Should I stop taking the medicine?

I am intolerant to pineapple but have a deficiency in bromelain. How do I get bromelain into my diet?

I have my results back. What do you recommend next?

How do IgG tests work?

I have shown an intolerance to dairy/milk. What alternatives are there?

If I remove dairy from my diet, how will I get calcium?

If I have a gluten intolerance, what can/can't I eat?

What symptoms will my intolerances cause?

Is the protein in the meats the same protein in eggs?

I'm a male customer has female hormones on test report.

My known hormone issue is not on the report

Why do you only show 85% on results?

What is aspergillus niger?

What is ascorbic acid?

I have an intolerance to spelt. Is this all wheat?

I have an intolerance to hemp seed can i still take CBD oil used for anxiety

I have an intolerance to flaxseed and Lentils these are a big part of my diet what can I substitute these for.

Can an intolerance cause skin issues such as acne?

nutrition

What if I'm not satisfied?Updated 3 hours ago